SWWN.net Support Page - Check here for help on common technical issues relating to:

 

 

 

 

 

 

 

 

ziagold

 

 

 

 

NEW setting's for your e-mail account

1. Open your mail client - Ex: Outlook, Eudora, etc.

2. Click on tools or accounts

3. Click to view settings or modify accounts.

4. Highlight mail.ziagold.net account or mail.swwn.net account

5. Edit "username" to just username not the full email address

6. you may leave your password alone unless you have changed it

7. You must have the "My server requires Authentication" box checked.

 

 

 

 

 

 

 

 

To immediately access your new mailbox on the Web, please do the following:

 

1. Type or click http://ziagold.net:8383/ in your browser.

 

2. A password box will pop up. Enter USER NAME (not your full e-mail address) and then enter your PASSWORD.  Example below  in item 4.

 

3. IT IS IMPORTANT THAT YOU USE lowercase WHEN TYPING IN YOUR USERNAME PASSWORD. THE PASSWORD BOX IS CASE SENSITIVE!

 

4. If you use a software mail client such as OUTLOOK or OUTLOOK EXPRESS, you will need to make one change. Your username now must not be your ENTIRE e-mail address just your user name.  EX:  yourusername@swwn.net would be your “username” with out the @swwn.net This would be the same for Ziagold users

 

6. You must have the "My server requires Authentication" box checked.

 

7. Click OK or APPLY to save settings.

 

It's that simple!


 

Note: the settings below are not correct or updated

 

 

 

 

 

 

 

 

How Do I...?

What to do if......?

 

 

 

1. Setting up or modifying email accounts

2. Configuring FTP for websites

3. Resetting gateway or router

4. Installing networking hardware

5. Get into my control panel?

 

1. My internet is slow

2. I can't surf the internet

3. I can't receive e-mails

4. I can't send e-mails

5. I need a faster connection

 

 

Setting up or modifying email accounts

 

 

 

1) By WEBMAIL. Each account comes with it's own HORDEMAIL WEB client. Which means you can access your email from ANYWHERE in the world! Simply point your browser to http://www.yourdomain.com/webmail/.

2) For OUTLOOK and OUTLOOK EXPRESS users. Simple edit your POP3 E-Mail software to automatically retrieve your email. Simply configure your email software for a POP3 Email Account with the following information below:

Incoming Mail Server (POP3): mail.YOURDOMAIN.xxx (replace .xxx with your extension)
Outgoing Mail Server (SMTP): mail.YOURDOMAIN.xxx

UserName: you@YOURDOMAIN.xxx
Password: (your password)

 

CLICK HERE FOR OUTLOOK STEP-BY-STEP HELP


What is webmail?

If you are an ziagold.net mail account holder-

1. Simply open your web browser to ziagold.net/webmail or http://www.yourdomain.com/webmail/

2. Type in your username and password

Be sure to remember your username@ziagold.net and password!